Let`s say the customer left a delivery note asking the driver to leave the packages under the doormat on the porch. Your driver can fulfill the order as instructed and take a picture of the package under the carpet. Our route management tool is designed to help delivery teams plan and execute their daily routes. With our proof of delivery feature, you have an overview of every step of the delivery process and are ready to answer customer questions or complaints. The drivers receive the paper documents and when they reach the delivery address, the recipient is asked to confirm the delivery with a signature. In addition, electronic proof of delivery improves the accuracy of the data in the system. Traditionally, precision and speed have been diametrically opposed. When people rushed, they made mistakes. But in an electronic system, it`s not people rushing. It is the electronic systems that streamline the process. You will not receive hard-to-read writing. They reduce human error as the system records details such as time, location, and barcodes.
From there, the sender receives a copy of the POD letter and saves it for later use. The POD contains details such as delivery time, delivery address, recipient name, and the signature of the person who received the shipment. With E-PODs, customers and the back-end logistics team can receive instant updates on delivery once it has been successfully completed. The invoicing process can begin immediately, and gone are the days of waiting for delivery people to return with huge piles of paper. I alluded to this in the last two benefits. In detail, however, electronic proof of delivery reduces paperwork, data entry and process steps. This allows the delivery process to work more efficiently. People can focus on their work instead of keeping things online. By integrating electronic proof of delivery with other systems, you can make the entire process paperless. Ideally, the person signing the POD is the recipient indicated on the shipment. However, sometimes the intended recipient is not available to physically attend the delivery and sign for the shipment.
In this situation, the intended consignee may allow another person to receive and sign for the cargo. In such cases, the intended recipient must notify the selected replacement of the consequences of signing a POD prior to inspection of the packaging. A BOL is used for documentation between shippers and carriers. It is not necessarily used in last-mile delivery, but at earlier stages of the supply chain. A BOL also tends to be more detailed and may include additional information, such as a corresponding order number. Now that we know what proof of delivery is, let`s see why it`s important for both the sender and receiver. If you want to grow your business, you need to have the best delivery system in place to provide customers with what they want, improve efficiency, and reduce costs. OptimoRoute can help your business achieve all three of these goals through route optimization and proof of delivery.
Start same-day delivery by signing up for a free trial. Currently, it is the responsibility of the consignee to inspect the goods upon delivery. The consignee must not only confirm that the cargo is present and settled, but also that it has arrived without visible damage. A POD is a signed confirmation of these facts after delivery. The consignee of the cargo must sign this receipt and indicate the date of delivery. I`m sure most of you already had a good idea of what proof of delivery was before you started reading this article. This is a well-known step in the delivery process that has a long history. The process has always been a practical information and legal tool in the arsenal of a freight transport company. This applies even more so to electronic proof of delivery. In addition to the importance for the transmitter and receiver, this has the advantages of speed, accuracy and a streamlined process. If you want to go paperless but don`t know how, talk to Vector! In an electronic system, the proof of delivery process can be simplified. Drivers only need a device smaller than a clipboard.
The device can use electronic recording systems such as barcodes and GPS. And the results can be immediately transferred to a transportation management system and cannot be lost, damaged or misunderstood. With E-PODs, you can get delivery details and an image of the recipient`s signature when they are digitally captured. Well, in a perfect world, you could move on to your next delivery without having to worry about the package you just delivered. However, the customer can claim that he never received his package or that it was damaged or was not left where you indicated it. POD and BOL have a similar purpose: they confirm the safe delivery of goods to a recipient, thus protecting the liability of delivery companies.